This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems
Responds within a day
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Why Hire 5 Star Charleston?
Because your home deserves more than a quick fix. At 5 Star Charleston, we understand what it takes to keep Lowcountry homes comfortable—through sticky summers, salty air, and year-round humidity. Our team delivers reliable solutions that protect your comfort, improve your air quality, and extend the life of your system.
What sets us apart?
Local Expertise: We know Charleston’s climate inside and out—and design systems that actually work here.
Trusted Service: Certified technicians, upfront Peace of Mind Pricing, and no surprises.
Whole-Home Comfort: Beyond HVAC repair, we specialize in indoor air quality, dehumidifiers, and smart controls to make every room feel just right.
When you choose 5 Star Charleston, you’re not just hiring an HVAC company—you’re choosing a partner dedicated to your comfort, health, and peace of mind.
Overview
Hired 7 times
Serves Charleston, SC
Background checked
License verified
10 employees
10 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Contractor - Commercial: Mechanical - Air Conditioning
License state: SC
Background checked
Passed by Stephen Graham on Sep 8, 2022.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
82 reviews
5
93%
4
1%
3
0%
2
1%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Arielle G.
Sep 15, 2025
•
From Google
5 Star Charleston came out last week to fix my furnace filter. They swapped it out quick and now the heat feels way better. Super happy with how fast they handled it. If your heaters acting up, give these guys a call!
Delilah R.
Sep 15, 2025
•
From Google
So relieved my HVAC was acting up this afternoon and 5 Star Charleston showed up fast. They found the thermostat was messed up and swapped it out real quick. Took less than an hour and now everythings working just right. No more weird temps in the house, totally fixed.
Shali
Sep 11, 2025
•
From Google
Needed my heater checked today cause it wasnt warming up right. 5 Star Charleston came out and cleaned the blower motor and replaced a worn belt. Took about an hour and now its blowing warm air like normal. Felt good not having to freeze tonight. Big thanks to the crew for coming so quick!
Sarah I.
Sep 14, 2025
•
From Google
Really impressed with 5 Star Charleston. They came the other day and replaced my heaters thermostat. Now it heats up quick and doesnt shut off randomly. Didnt cost much either, felt like a solid deal for the work they did.
Kasan F.
Sep 10, 2025
•
From Google
Had an issue with my heater this afternoon, it wasnt blowing warm air. Called 5 Star Charleston and they came out the same day. Turned out a part in the blower motor was shot, they swapped it out quick. Heaters working great now, actually feels warmer than before. Didnt take long and didnt cost a ton either. Pretty happy with how fast they handled it and the price was fair for sure.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We use upfront Peace of Mind Pricing, so you’ll always know the full cost before work begins. No hidden fees, no surprises. We also offer flexible financing options and additional savings through our Maintenance Club.
What is your typical process for working with a new customer?
Our process begins with listening. We take time to understand your concerns, inspect your system, and explain our findings clearly. From there, we provide tailored solutions and transparent pricing so you can make an informed decision with confidence.
What education and/or training do you have that relates to your work?
Our technicians are fully licensed, certified, and undergo continuous training to stay current with the latest HVAC and indoor air quality technologies. As a trusted Lennox partner, we also meet strict manufacturer standards for installation and service excellence.
