If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re a dedicated web design agency with 6 years of experience creating custom websites from scratch. With a small team of 6 professionals, we focus on truly understanding your goals, audience, and brand so your site doesn’t just look good—it works hard for your business.
From the first conversation to launch, we listen closely, communicate clearly, and design a digital presence that genuinely reflects who you are. Every project is tailored, never cookie-cutter.
If you’re ready for a website that feels professional, polished, and uniquely yours, let’s talk about your vision.
Overview
Hired 1 time
Serves Charleston, SC
Background checked
6 employees
6 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Credit card, Stripe, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
19 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kathleen R.
Jan 22, 2026
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Hired on Thumbtack
I recently hired Florencia Agency and worked closely with Nella across three website projects. From start to finish, her responsiveness, professionalism, and quality of work exceeded every expectation. She is a pleasure to work with—highly creative, solutions-focused, and consistently proactive in adding value with thoughtful ideas and insights. No request ever felt too small, and everything was delivered promptly and to an exceptional standard. I would not hesitate to work with Nella again and highly recommend Florencia Agency for any digital project.
Details: New website • Business • What the web designer recommends • Customer provides some content • Within 1 month • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Web Design
kendra N.
Jun 10, 2026
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From Google
We loved working with Nella. She was very patient and brought our vision to life. We were very happy with the outcomes of the website. Better than expected. Exceeded our expectations. Would highly recommend her to anyone.
Florencia Agency's reply
Thank you so much, Kendra, for your wonderful review. We’re thrilled Nella could bring your vision to life and that the website exceeded your expectations. We truly appreciate your recommendation and are delighted you were so happy with the results. We look forward to supporting any future projects you have.
Marco R.
Oct 22, 2025
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From Google
I have been working with Nella from the Florencia website agency for nearly five years.She deeply cares about your business and spends a great deal of time with you ensuring you get exactly what you need to hit your objective and goals and shes fast very fastIn a world of faceless AI and cold coders and designers who barely want to talk with you she is outstanding and just gets the job done she constantly talks with me on WhatsApp and advises the best strategy for your goals currently Im building dont low ticket funnels with her and automating my entire offer suite which is long overdue Shes also extremely positive and makes me laugh a lot! A true pleasure to work with !
Florencia Agency's reply
Thank you for your wonderful feedback, Marco! We're thrilled to hear that your experience with Nella has been so positive and that her dedication to your business has made a significant impact. It's great to know how much you value the communication and personalized approach. We're excited to support you in building and automating your funnels! Your kind words about Nella will surely motivate her to continue providing outstanding service.
Julie C.
Sep 10, 2025
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From Google
We are happy to share our amazing experience working with Nella and Florencia Agency on the rebranding of our dance studio and the creation of our brand new website. From the very beginning, she was an absolute dream to work with. Creative, supportive, calm, and so much funshe brought incredible energy and expertise to the entire process. She really took the lead, which allowed us to relax and trust her every step of the way. Her eye for design is outstanding, and the way she translated our vision into a fresh, modern, cutting-edge site was more than we could have hoped for. She was adaptable, smart, and handled the project with true professionalism, from start to finish.If you're thinking about working with Nella, do it! We cannot recommend her enough. Shes a true professional, and we are so grateful for everything shes done for Dancers Burlington!
Florencia Agency's reply
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Nella and Florencia Agency during your rebranding and website creation. It's great to know that Nella's creativity and professionalism helped bring your vision to life and made the process enjoyable. Your recommendation means a lot to us, and we look forward to supporting Dancers Burlington in the future!
Anastasia S.
Dec 30, 2024
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From Google
I've run a website that houses my blog, digital courses, and other products for several years and needed an update and a refresh. I'm so happy I chose to work with Nella and Florencia Agency to redesign my site as there were several tricky back-end issues that needed to be dealt with, and not only was Nella incredibly patient with all of these extra challenges, she was able to get my site running smoother than ever while also levelling it up with a gorgeous and professional facelift that much better reflects where I and my business are at today. I'll be keeping Nella and Florencia Agency in my back pocket for any future redesigns or tech issues I might have that require more expert/professional help. I've loved working with her over the past couple of months and can't recommend her enough!
Florencia Agency's reply
Thank you for your wonderful review, Anastasia! We're thrilled to hear that you’re happy with the redesign of your site and the support you received from Nella. Your satisfaction means a lot to us, and we look forward to assisting you with any future needs you may have!
Credentials
Background Check
Adam Kalish
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Website design pricing varies based on the scope, features, and goals of each project. Our packages are thoughtfully structured to deliver strong value for the services included, and we offer flexible customization to better align with your specific needs. For larger projects or long-term engagements, we’re happy to discuss potential discounts. No matter the package, every website we build is designed to be visually compelling, easy to navigate, and strategically focused on supporting your business objectives.
What is your typical process for working with a new customer?
We begin every project with an in-depth consultation to understand your business, goals, target audience, and design preferences. From there, we create a clear proposal outlining the project scope, timeline, and investment.
Once approved, we move into the design phase, starting with an initial concept that we review together and refine based on your feedback. Collaboration and communication remain central throughout the project to ensure everything aligns with your vision. After launch, we provide guidance, training, and ongoing support so you feel confident managing and updating your site.
What education and/or training do you have that relates to your work?
Our team brings over a decade of experience across website design, graphic design, programming, and content development. Alongside hands-on industry experience, we’ve completed formal education in areas such as computer science and design. We continuously stay current through certifications and ongoing professional development, allowing us to apply best practices and modern strategies to every project.
