FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Trip Charge/ Diagnostic Fee is only $89 and is waived when you have a repair or replacement done.
- What is your typical process for working with a new customer?
You will always speak to an agent that will work with your schedule and find a time that works best for us to send you an HVAC Nerd.
- What education and/or training do you have that relates to your work?
All of our technicians and installers are EPA certified, factory trained and certified, and go through ongoing training to stay up to date with the latest industry advancements. We are Nerds and love what we get to do!