- What should the customer know about your pricing (e.g., discounts, fees)?
We price fairly, and on bath remodels, we guarantee noone will beat our price for a "comparable" install. This is important because we have to compare apples to apples. If your budget is tight, I have options for that as well.
- What is your typical process for working with a new customer?
Typically we will schedule a time to meet with all decision makers, because there is a design element to what we do. Once needs are assessed, we can usually price right there on the spot. Most important, I show up on time!
- What education and/or training do you have that relates to your work?
I hold a BA, as well as an MBA. My partner holds numerous manufacturer certifications as well.