FAQs
- What is your typical process for working with a new customer?
Receive as much info as possible before the visit. Meet with owner and pet to create trust and confidence for the pet. Set up contacts for emergency situations, review medical or emotional needs. Review my terms and the needs of the customer for details and modifications. Offer my suggestions for care/training and review with owner for their approval.
- What types of customers have you worked with?
Individuals with one or several pets who need care during their owners absence. This may be during the day for walks and bathroom breaks, or longer for travel with feeding, and complete care. Training normally at the owners home working with one or more dogs to develop behaviors that make the best fit for the owner and the health and safety of the dog.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for a sitter/ caregiver who you are comfortable with and your pet is comfortable with. Expect the caregiver to follow your directions, but they may offer advise in a matter, but it should always be your choice if you wish to follow their advise. Look for a caregiver who asks questions about your family and your pet so they can better understand what will make your dog happy during your absence. Expect your pet to respond positively when you return home, whether it is for a day or a week. Pets who are withdrawn or have changed behavior could be a sign that the caregiver has intimidated, or handled them in a rough manner.