FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our discounts start at 15% and are applied to every quote. Bundle home services such as gutter cleaning and house washing, for example, and save 15%! The more you bundle - the more you save. Do you need help finding a bundle that meets your home's needs? Let us know, and we will create a bundle catered to your property needs.
- What is your typical process for working with a new customer?
Our customers can contact us via text, phone call, email, website chat, or messenger from social media. Clients can build their quote on our website, or our office staff will create and email it. When a customer decides to get an online quote, a staff member will review the information and update the bundles to offer more value and savings. The team member will then contact the client via their preferred contact method and inform them that additional changes have been made.
- What education and/or training do you have that relates to your work?
The Wizard, Steven Bates, has worked in this industry for six years. Steven has provided homeowners with excellent power and pressure washing services for almost six years. During this time, his techniques have been mastered, and a thorough understanding of the critical chemistry that goes into every job was gained. Precisely blending chemicals to ensure quality results promptly, our Water Wizard takes no shortcuts. Years of experience with different home styles, varying exterior surface types, and specific customer requests have turned his work into pure magic. Steven takes the time to explain to customers the purpose of each process and what they can expect. True to his word, his perfectionist personality benefits every customer.