FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
..$75/per home overnight visits (this rate is for any 24-hour period/overnight visit, or any part thereof.) ..$25/per 15-30 minute visit (for walks, feeding, litter box, etc.) ..$35/per 60 minute visit (for walks or letting out, feeding, litter box, etc.) ..Based on location & how often services are needed; prices may vary. ..If your key is shared with me & you'd like your key returned to you, a $10 service fee will be added to your final balance. ..There is a $50 cancellation fee for any services not cancelled within 24 hours of the scheduled visit. The fee MAY be waived depending on the reason for cancellation on a case-by-case basis. ..A non-refundable deposit of 50% of the total visits (up to $50) is required at the time of booking. Otherwise, the date(s) will NOT be held & the visits will not be confirmed. The deposit will be applied to the balance owed. The final balance will be due prior to the first visit or on the day of the first visit. If payment is not made in full by the first visit or on the first visit, you will need to make other arrangements for your pets as no services will be performed. ..My pet visit business hours are typically 8:00AM - 8:30PM. Last potty break MUST begin no later than 8:00PM.
- What is your typical process for working with a new customer?
I call the potential client & arrange a date for an initial meet & greet with the client & their pet(s). This is mandatory before the final booking. At that meeting we will discuss access into your home, pet medications, number of visits, and other details. This is necessary to assess needs & to start the process of building mutual trust with each other - pet owners as well as the pets.
- How did you get started doing this type of work?
I began pet sitting (a rabbit) for neighbors when I was in grade school to make some extra money. Fast forward to 2002, when I began pet sitting again after being laid off from a full-time accounting job when the USA tanked after 9/11, once again to make some extra money. In 2003 I was finally re-hired for a new full-time job, but continued on with my pet sitting business as long as I could schedule my visits before & after the end of my full-time-work day hours.