Floor Coverings International of Charleston
It’s free with no obligation to hire
Hired 17 times
5 years in business
Cash, Credit card
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Vinyl or linoleum,
Floor Installation or Replacement
Excellent, professional service from start to finish. (Removed approximately 1000 sq feet of carpet and padding and installed Shaw Laminate. Living Rooms, 2 Bedrooms, Closets and Hallways.)Oct 13, 2016VerifiedFloor Coverings International of Charleston's reply
Marie, thank you for allowing us to help you with this project. It truly turned out beautiful! We hope you enjoy your new floors!
Rob and Kathy were phenomenonal from the initial visit to the post install walk through. I highly reccomend them for all flooring needs.Jan 29, 2016VerifiedFloor Coverings International of Charleston's reply
Thank you for your recommendation, Tim. We hope you're enjoying your new carpet and your new baby, too! Congratulations!
This by far has been the very best experience we have had in 30 years of doing home remodeling/repairs. Rob and Tony are both very professional and I simply can not say enough about how relieved I am to find a company like this to use for future improvements. We had our very large kitchen tiled and Rob came with his showroom and let me look at samples, was upfront about cost and the time required to complete the job and what it would entail (meaning everything gets moved around and out of place temporarily).. I never felt one second of angst or discomfort even with all the work being done (taking out of the flooring that was down, scraping, incredible amount of work). Robs plumber showed up early to reinstall the toilet in sink in the bathroom off the kitchen and patiently waited for Tony to finish that room instead of blowing it off and rescheduling for another day (which would of put that room out of commission even longer). The final product is just beautiful, precisely done and again I couldn't ask for a better team. Tony was there working hard, but never in the way and personable and after many years of workers doing things in our homes, I just will not use anyone else. Thanks FloorCoverings International! I look forward to new carpet soon, and new tile down in our front hall..even sooner.Oct 15, 2015VerifiedFloor Coverings International of Charleston's reply
Hi Sue. We more than appreciate this recommendation and the time you took to write such a nice and complete review! Please let us know when we can be of further service. It was our pleasure to work work with you on your project! Type your response to this review.
Rob is very personable,knowledgeable . His work,crew is excellent and proficient. His hard wood flooring is of excellent quality and at a reasonable price. We have had our entire upstairs finished. This includes two bedrooms and a large den area.Aug 20, 2018Review from Facebook
This flooring company is the way to go. I am glad I chose Rob to do the job. Carpet looks great. The installation men were fantastic and quick. They know their business. Would recommend to anyone for carpets. Thanks guys I love it.Jul 30, 2018Review from Facebook
- What should the customer know about your pricing (e.g., discounts, fees)?We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.
- What education and/or training do you have that relates to your work?Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.