FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Things that affect the pricing is cuts involved. "not including border cuts" Using flagstone is a little pricier. But how much customization involved is what may fluctuate the pricing. I offer complementary consultations for every client.
- What is your typical process for working with a new customer?
I ask what they would like to start with and then give ideas beyond their vision if necessary. Some clients know exactly what they want and I deliver. Others may want my opinion and I always approach it as if it was my home this was going around. Usually I need a budget to work from and with plenty of suggestions we usually come to a final design. Then I place our order and keep them updated on all steps involved until completion.
- What education and/or training do you have that relates to your work?
This is pretty much answered through the how I got into this work question.