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About
Honesty Services was founded based on a strong need out there for more Heating, Air Conditioning and Plumbing service providers who are willing to treat their customers fairly and honestly. Hence the name, Honesty Services. Our management team is fully licensed with 50+ years of combined industry experience, and we are committed to making sure every single customer has an excellent and honest experience from beginning to end. From the simplest of repairs to the most complicated high end system replacements….we’ve got you covered, honestly!
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2020
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
197 reviews
5
84%
4
7%
3
3%
2
4%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
James B.
Oct 24, 2019
•
Hired on Thumbtack
Kyle was great. Made sure we had what we needed and didn’t try to force things to work. He took the time to try everything and came back the next day as soon as he could to get our AC working.
Details: Repair • Unit won't turn on or off • Only warm air is blowing from the vents • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Jana M.
Dec 23, 2019
•
Hired on Thumbtack
We received a quote from Honesty Mechanical and were happy with their quote. The technician talked us through his thoughts on how to add heat and air through our basement. We appreciated him considering different options and finding a solution.
Details: Install a new A/C unit • System recommended by the pro • Homeowner or property manager (not done) • Basement • Location recommended by the professional • 1,000 - 2,000 sq ft • Two stories • House
Central Air Conditioning Installation or Replacement
Luis H.
Jul 13, 2021
•
Hired on Thumbtack
Call honesty mechanics in a pinch, my Hvac in the office went out and we were burning up! They sent Mr. Freddy out and he figured out the problem and got it fixed in no time! Excellent job! Everyone in our office is happy! Thank you so much. Luis
Details: Furnace • Single-level building • Commercial
Heating System Repair or Maintenance
Penny H.
Jan 2, 2020
•
Hired on Thumbtack
Honesty was extremely quick to respond, sent Kyle out same day, he was on time, quickly diagnosed the issue, made the repair (HVAC wasn't heating or cooling, wire was loose behind thermostat) and we were good to go. Price charged was fair, follow-up was fantastic, very kind people and great communicators. I wish all service providers were like this. I learned they also do plumbing & electrical, will definitely call them again!
Details: Heat Pump • Not enough heat • Closet • Single-level building • House
Heating System Repair or Maintenance
Kenny P.
Jan 16, 2023
•
Hired on Thumbtack
Daniel with Honesty Services came out and evaluated our HVAC. He was super polite. As he looked at my system he immediately found the problem. It was fixed in a matter of seconds and proceeded to go through the rest of the HVAC. The whole time he was talking me through the HVAC system and showing me what I could do next time if I have a problem. He only charged me the $49 service fee. It was awesome because HVAC stuff can get really expensive. This company is just the best. I’m a customer for life thanks to the knowledgeable professionalism or Daniel!
Details: Heat Pump • No heat • Two-story building • House
Heating System Repair or Maintenance
Credentials
Background Check
Melinda Eberly
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
For Thumbtack users, we only charge a $49 service fee, and that fee is waived if the customer decides to move forward with the repairs.
Additionally, we feel it's very important to fully explain our pricing for any repairs or replacements up front and make sure the customers know exactly what we will be doing, and feel assured that they are being treated honestly and fairly.
What education and/or training do you have that relates to your work?
Our team is fully licensed in HVAC, Plumbing, and Electrical in both North and South Carolina. We regularly engage in continuing education associated with those licenses to ensure that our work is always being completed to full code standards.
We also regularly conduct technical and safety training with our entire staff to ensure each and every one of our customers are always getting the best possible performance, and that all work is being conducted in the safest manner possible.
What types of customers have you worked with?
We have been fortunate to grow to a point where we serve a variety of customers with a variety of needs. We provide HVAC, Plumbing, and Electrical service installation, and maintenance for residential customers, property managers, small commercial clients, large commercial clients, and we also work with several General Contractors and builders throughout the Carolinas.
We originated, however, with residential service which is still our largest division and a division that we have an extreme amount of passion for.