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Wedding and Event Photography
Ashli was at our location before we were and ready with cute ideas! She worked well with kids of all ages (14, 9, and 2) and kept us all focused. Cant wait to add a few photos to this post so everyone can see her work!Dec 1, 2019Verified
I was not impressed about the quality of the photos I received. Neither the resolution or lighting was what I had hoped for after waiting a rather long period of time to receive my photos. There was an issue with a hard drive storing the files which I think is excusable, but I felt that timely communication on this issue was more of the problem I experienced. For reference, the resolution on the final product was 1365 x 2048.Apr 13, 2019VerifiedAshli Gene Photography's reply
Clay, I am so sorry and disappointed to hear that you are unimpressed over the images you received. I will review the images in your uploaded gallery for the resolution size, thank you for the reference. I’ve never had a complaint in my 10 years of resolution issues so I promise go correct this for you. I do apologize for the time it took to deliver your gallery, as my hard drive did crash and it was an unexpectedly longer wait than I hoped for and did tried to keep all clients affected in the loop as much as possible. I have sent you a message to correct your concerns, and again sincerely apologize and will make sure this gets taken care of for you.
Wedding and Event Photography
Ashli was very easy to work with! I hired her as a "surprise" photographer and since I didn't know the area too well, she made a couple of suggestions. She made sure to show up early so that she was able to scope out the location, and was even able to help pick out the exact location, which was perfect. She sent a few previews over and they came out perfect! Excited to see the rest. Also very good on price. Definitely recommend!May 20, 2019Verified
She does amazing work and is an absolute joy to work with!! Don't hesitate to book her for any of your photography needs!May 31, 2017
Last September my sister and I decided that we wanted to do a sister photo shoot and have professional pictures made as a Christmas gift for our mom. Our main goal for the photo shoot was to get professional, high quality photos made so that our mom could have nice up to date pictures of us as young adults to add to her collection of photos of the two of us throughout the years. After researching and speaking with several photographers in the Chattanooga area, my sister and I decided to hire Ashli to do our photo shoot. We had a great experience working with Ashli, and she certainly helped us achieve the goal that we set out for the photo shoot in the beginning. Ashli is professional, down to earth, friendly, and pleasant to work with. Ashli listened to the vision and ideas that my sister and I had for our photo shoot and she worked with us to achieve our goal. She answered any questions that we had, responded to our emails and phone calls in a timely manner, and offered suggestions when we wanted her professional opinion about various aspects of the photo shoot. When we received the finalized photos from our shoot, we were very pleased with the quality of them. Most importantly, our mom absolutely loves the photos from the shoot and she continues to cherish them to this day. Overall, my sister and I were very pleased with our experience working with Ashli, and we would definitely recommend Ashli Gene Photography to anyone who is looking to have nice, professional pictures made for a reasonable price.Jun 4, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?I offer affordable, and reasonable pricing for the services that I offer. There are a variety of packages that I offer for each service rendered and fit for each client that I work with.
- What is your typical process for working with a new customer?When working with a new client, I like to have a friendly, personable conversation in detail about their photo session, and what their expectations are. I like to get to know my clients on a personal level so that I can bring out their own personality during their session.
- How did you get started doing this type of work?I started taking photographs as a hobby when I was 16. My Father was the photographer enthusiast of the family and I was often grounded (what 16 year old wasn't?), so, I decided to see what it had to offer in my time of boredom. I remember hanging out in the backyard with my Dad as we tried to understand the concept of aperture and what the heck those "fractions"and "decimals" meant. I never had the desire to become a photographer, nor was it on my list of 'what I want to be when I grow up'. Now, it's one thing that I could never picture myself not doing!