FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide detailed, upfront quotes for every project so you know exactly what to expect. We don't believe in hidden fees or surprise costs. For larger projects, a deposit is typically required to cover initial material costs, with the remaining balance due upon completion. We'll walk you through all the details so you feel confident in your investment.
- What is your typical process for working with a new customer?
We make the process simple and stress-free. It starts with an initial consultation where we discuss your vision, budget, and timeline. From there, we'll create a detailed proposal and contract. Once approved, we schedule the work, handle all necessary permits, and get started on bringing your project to life. We keep you informed every step of the way, ensuring the project stays on track and meets your expectations.
- What education and/or training do you have that relates to your work?
Our team's experience is built on years of hands-on work and continuous learning. We have extensive training in [mention specific areas like carpentry, roofing, or painting], and we stay current on the latest building codes and best practices. We believe our passion for quality craftsmanship, combined with our practical experience, is what truly sets us apart.