Smith Heating and Air
$95/service call
(waived if hired)
Type of heating system
Heating system problems
Responds in about 1 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re a family-owned, locally operated HVAC company that believes great service starts with treating customers like family. We’re passionate about going above and beyond — showing up on time, doing the job right, and respecting your home every step of the way.
We also care deeply about energy efficiency, helping homeowners stay comfortable while keeping energy costs under control. From maintenance to system upgrades, our focus is long-term comfort, smarter solutions, and service you can trust.
Overview
Serves Knoxville, TN
Background checked
9 employees
7 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Excellent 4.9
77 reviews
5
99%
4
0%
3
0%
2
0%
1
1%
Read reviews that mention:
Cat F.
Dec 5, 2025
From Google
Jack and Jimmy were excellent to work with on an urgent problem with our Heating system! They were prompt and efficient!
Smith Heating and Air's reply
Thank you Cat! We truly appreciate you taking the time to leave us a review. We are glad that we were able to get your heating system back up and running quickly. Do you need anything in the future just let us know. We are here to help. Thank you for choosing Smith Heating And Air.
Janet S.
Nov 12, 2025
From Google
We are pleased with service from Smith Heating and Air. Jimmy always does an exceptional job servicing our unit. The office staff is easy and friendly to interact with every time we call.
Smith Heating and Air's reply
Thank you so much, Janet! We’re thrilled to hear you’ve had great experiences with Jimmy and our office team. I’ll be sure to pass your kind words along to everyone. We truly appreciate you trusting Smith Heating and Air with your HVAC system and look forward to helping you anytime you need us. 💙❄️🔥
Donna H.
Oct 8, 2025
From Google
Jimmy was very knowledgeable and thorough and found some safety issues which led to a new system.He and Jack, the owner were nice to work with. Very professional. I had a new system in 1 day.
Smith Heating and Air's reply
Thank you so much, Donna! We’re glad to hear Jimmy took great care of you and that the service was professional. We appreciate you choosing Smith Heating & Air and look forward to helping you again anytime you need us!
Derrick N.
Dec 12, 2025
From Google
From start to finish, our entire experience was nothing but the best. Jack, Heather, Jimmy, Dean and the installation crew were excellent. I cant recommend Smith enough! Thank you all for treating me like family and not just another transaction!
Smith Heating and Air's reply
Thank you so much , Derrick! We truly appreciate the kind words and the 5 star review. It means a lot to hear you felt taken care of from start to finish. We are proud of our team Heather, Jimmy, Dustin, Dean, Ethan, Greg and our installation crew and we are grateful you trusted us with your home. Treating our customers like is exactly what we strive for. Please don’t hesitate to reach out to us if you ever need anything in the future.
Heather H.
Dec 11, 2025
From Google
I can't say enough about their staff. Everyone is absolutely amazing between being knowledgeable to their customer service. Shout outs to Jack, Jimmy, Ethan, Heather, and Dean for just being amazing. I highly recommend this company for any HVAC needs. Thank you everyone who was involved with our unit, and the replacement of it. I can finally breathe and know that my family will be warm this winter and cool in the coming summer.
Credentials
Background Check
Noelle Smith