FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every and client and project is custom, but our pricing is very basic. Most of our clients prefer a retainer-based relationship because not only are we always available to them, we're also always discussing and implementing their campaign strategies. Also, we offer a fee-based option which allows many of our client to simply be invoiced per project. Projects such as a one-off website, a tv commercial or even promoting a single-event are examples of non-retainer billing options. We've built our business on meeting deadlines and staying within budget.
- What is your typical process for working with a new customer?
Typically we like to have an initial meeting, preferably in person, and ask lots of questions. Then we'll our needed research, maybe ask a few more questions, and then put together an initial draft proposal. The initial proposal is typically for discussion purposes so that we can refine the proposal to meet the prospective clients needs, budget and timeline.
- What education and/or training do you have that relates to your work?
While we are a small agency, 8 professionals, we pack quite a creative punch. In addition to 3 Marketing degrees, 3 design degrees, 1 English degree, 1 Paralegal certificate and one school of hard knock diploma, our crew is well seasoned with a combined 72+ years of direct experience in advertising, graphic design, marketing and communications. We've worked on hundreds of campaigns from startups to national accountstherefore, we know the right questions to ask, an ample library of reference material and more relationships than you can shake a stick atso that we get your campaign or project launched and successful.