If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Customers hire Mio Home because we make it easy to get real results. From cleaner water to better-looking, low-maintenance yards, we respond fast, keep things simple, and manage everything so the job gets done right.
Overview
Hired 11 times
Serves Addison, TX
Background checked
50 employees
3 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
M W.
Jun 24, 2026
•
From Google
Matt had been so easy to work with. He educates you and makes sure that your home is sealed up which is exactly what we needed!! Highly recommend. had more services completed and Matt, Steve, Dennis, Dylan were wonderful as usual. Impressed with the friendliness, education, clean work they do.
Mio Home's reply
Thank you so much for your review, we truly appreciate your support!
Jeanetta M.
May 28, 2026
•
From Google
A very nice guy Mike, my first time with this company he explained everything he was doing and everything he did.He sprayed the outside of my home
Mio Home's reply
Thank you so much for your review, we truly appreciate your support!
Angelique F.
Jul 28, 2026
•
From Google
Used for pest control.I have tried multiple times for months to cancel. They do not answer the phone number given, I have sent text messages to multiple numbers with no resolution to canceling services, I have tried responding to emails to cancel with no response. Major red flag, I would advise nobody use their services simply due to the extreme lack of customer service.
Caleb N.
Jul 14, 2026
•
From Google
Absolutely do not recommend the sales team was great until the work started they left my backyard a mess left my fence apart for about 8 hours while they werent there and their workers are very sloppy and they do not communicate with you Ive called and called no answer and when they do theyre only response is well sorry we are a busy company! Save your money and use someone else
Mio Home's reply
Hi Caleb, thank you for the feedback. We’re sorry the cleanup, fence, and communication during your project didn’t meet the standard we hold ourselves to. Our team is actively working with you to get your current concerns resolved, and we’ll stay in close contact until you’re satisfied with the outcome. We appreciate the chance to make it right.
amber K.
Jul 10, 2026
•
From Google
This is Absolutely the worst company I have done business with. From the time I signed my contract with them to do my yard, to after the project is completed.Customer service is horrible. It took multiple times of me calling to even get scheduled two months after I signed up with them to get on the calendar to get my backyard done. They claimed they knew my HOA rules so I was comfortable signing that they could start before I got the HOA approval. Not only did they not know the rules and my design was denied after the project was completed Because the design was not in the guidelines (I should have double checked before I allowed the project start so that is on me as well), I was ghosted after trying to coordinate to get it in regulations. Not to mention that during the project, I had to take a video because the border of my pavers were so crooked. In one corner went from 15 ft all the way down to 12 ft at the opposite corner and they were going to leave it like that. I had to send the video to the PM to have him tell the workers to correct it the next morning.Now six months later, theres a leak Under the pavers from where an irrigation line is that they placed the papers on top of. The project manager supposedly submitted a report with a video I sent as well as the home office telling me that they will contact somebody and get back to me, its been 3 days of the water leak and Ive yet to hear from anyone.Absolutely horrible at every level and I DO NOT recommend. If I could give them everything back and get my money back I would do it.
Mio Home's reply
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations and understand how frustrating these concerns have been.
Regarding the irrigation leak you reported, we have already created a work order and are actively working to have the issue inspected as soon as possible. Our team is coordinating the next available appointment, and we will be in contact with you to provide an update on the scheduling.
We understand your concerns about communication throughout your project and appreciate you bringing them to our attention. Feedback like yours helps us identify areas where we need to improve.
We value the opportunity to address your concerns and are committed to working with you toward a resolution. Thank you for your patience while we complete the inspection process.
Credentials
Background Check
Derek Evans
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
💰 $0 Down Payment – Start your project today with absolutely no upfront costs.
💳 Flexible Financing Available – Beautiful spaces tailored to fit your budget.
📐 100% Free Quote – No pressure, no obligations. Just a clear plan for your home.
What is your typical process for working with a new customer?
First, we start with a quick conversation to understand what the homeowner is looking for, whether that’s turf, landscaping, water filtration, roofing, solar, security, or another home upgrade.
From there, we schedule a free consultation so we can look at the property, understand the customer’s goals, answer questions, and recommend the best options.
After that, we provide a clear proposal with pricing, scope of work, and next steps. Once approved, we coordinate the installation, keep the customer updated throughout the process, and make sure everything is completed professionally.
Our goal is to make the process easy, transparent, and stress-free from the first conversation to the finished project.
What education and/or training do you have that relates to your work?
Our team combines hands-on field experience, product knowledge, and ongoing training across multiple home service categories including artificial turf, landscaping, water filtration, roofing, solar, security, and other home improvement solutions.
We stay current on industry products, installation practices, and customer service standards to ensure homeowners receive quality recommendations and solutions that fit their needs. Our focus is not only on technical knowledge, but also on creating a smooth experience through clear communication, professionalism, and attention to detail from consultation through project completion.
