FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a combination of pricing models... truly, we're here to offer a business relationship that makes sense to you. Technology/Software Projects For most projects, such as web design and mobile app development, we will offer a fixed project cost and define what is included in a written Statement of Work (SoW). The SoW will define project-specific activities, deliverables, and timelines. We tend to go with fixed project pricing when you're outsourcing a full project to us. However, we can also offer hourly pricing as well. In cases where we are filling in a knowledge gap, performing some basic maintenance, or more of an ad hoc sort of need, hourly pricing often makes sense. It really depends on what you need. Digital Marketing Projects For the most part, we will charge a monthly recurring fee for services such as organic social media management, SEO, and content marketing. Similar to our tech projects, we'll iron out a full SoW that describes monthly deliverables. In cases where we are managing an ad budget, such as in the case of our Ai enhanced pay per click marketing, we will charge you a monthly percentage of the ad spend. The monthly ad budget may fluctuate based on client needs and economics of the search market. With out partners, we often share the monthly management fee. Expert Staffing Sometimes you just need a little bit of expert advice... other times, you need an expert to help you solve an immediate problem. As an agency, we have a vast network of experts. We can offer you both hourly and fixed pricing depending on whether you are looking for some freelance help of if you're looking to hire someone for a more long-term, permanent gig.
- What is your typical process for working with a new customer?
It's really all about goals. First we work with you to fully understand the requirements of your project. Often times, we are a perfect fit and are well positioned to meet your needs. In cases where it is determined that we are not the best resource for you, we happily work to find someone that is better able to solve your business problem.
- What education and/or training do you have that relates to your work?
Our marketing experts hold graduate level degrees in marketing and each expert has 10 to 15 years of experience in digital and traditional marketing. We also have certifications with the industry's biggest platforms including Google, Hubspot, Bing, Facebook, Yext, and others. Our technology team is similarly accomplished. With formal education in our respective fields and experience working on over 1200 projects, we are accustomed to addressing the needs of small businesses and enterprises alike.