FAQs
- What is your typical process for working with a new customer?
Before taking on a new client I require a free meet and greet of the owner and pet. The meet and greet gives me the chance to gather information about the client, understand their pet, any medical or behavioral needs or requirements, and overall see if it's a fit. It adds an additional layer of safety, gives everyone a chance to meet one another and get comfortable.
- What advice would you give a customer looking to hire a provider in your area of work?
You want to know why they do what they do, and about their education and experience with animals. You also want to make sure "their philosophies with regard to pet care line up with yours." Of course, you will also want to be looking at references and reviews from previous clients about their experiences