FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a flat $85 diagnostic fee, which is applied toward your repair if you choose to move forward. This means you’re only paying for the actual work needed. We provide upfront pricing before any repairs begin—no hidden fees or surprises. Our mobile service also saves you money by eliminating towing costs and reducing downtime.
- What is your typical process for working with a new customer?
We start by gathering details about your vehicle and the issue you’re experiencing. Then we schedule a time that works for you and come directly to your location. We perform a full diagnostic, explain the problem in simple terms, and provide a clear quote. Once approved, we complete the repair on-site whenever possible.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience working with a wide range of domestic, import, and luxury vehicles. We use professional-grade diagnostic tools and stay up to date with modern vehicle systems and repair techniques to ensure accurate diagnostics and quality repairs.