- What should the customer know about your pricing (e.g., discounts, fees)?
Xactimate pricing Recognize by the insurance industry for pricing standards for all professional and homeowners
- What is your typical process for working with a new customer?
Listening to how problem was recognized. Allow homeowner to explained their experience. From there evaluate via 360 moisture check in home. Breakdown in detail the route that needs to take place . Have A back and forth with homeowner . Then come to and agreement with Homeowner on the process that will take place in their home.
- What education and/or training do you have that relates to your work?