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I can’t say enough good things about Samantha at Premier Pet TLC. After our initial meet and greet I felt completely at ease and comfortable with having Samantha come and care for my Rosie. She listened attentively while loving on Rosie and letting her get to know her. When I got home after our first sit Rosie was so happy and much more calm (my upstairs neighbors definitely appreciated a decrease in zoomies). The best part for me was the attention to detail. Rosie’s bowls and feeding area had been tidied and her food bowl was cleaned out, water was full and new. I also got pictures from their their walk! It’s the little touches that keep you coming back time and again. I highly recommend Premier Pet TLC!Apr 23, 2018Premier Pet TLC's reply
Thank you so much for your kind words! Rosie is such a good girl!
Samantha and Mary are great! They both clearly love animals and they took excellent care of our dogs, cat and hamster. They were very reliable and updated us with info on our pets after every visit. I would highly recommend them and Premiere Pet TLC!Nov 28, 2018Premier Pet TLC's reply
Thank you so much Lisa! It was truly a pleasure caring for your gang💜.
Samantha at Premier Pet TLC was a pleasure to work with! Her and her staff's level of care and professionalism was beyond amazing. They made my pets feel right at home, and myself as an owner could relax and enjoy my time away knowing they were in good hands! I trust them with my furbabies everytime!!May 1, 2018Premier Pet TLC's reply
Thanks Katrina! It was a pleasure caring for your love bugs ❤️
I can now travel without worry because Premier Pet TLC is punctual and trustworthy! I even get photos of my dogs and a report on the visit. They also report any issues they see with the house and take care of my plants. It’s been such a God send to find them and my dogs warmed up to Samantha very quickly. I highly recommend them!Apr 16, 2018Premier Pet TLC's reply
Thank you so much for your kind words! Your babies are wonderful.
Samantha and Julie were great! We contacted Premier Pet TLC as the first on our list of possible sitters and we didn't have to look any further! From our first meet & greet, Samantha went out of her way to gain the trust of our loving fur babies. We had them come twice a day to walk our dog, change litter, and feed everybody, and stay overnight for 4 nights so our animals wouldn't get lonely. Samantha went above and beyond with our youngest cat, Toby, who has confidence issues. By the end of her stay, our normally very shy boy was coming out of his safe place to investigate and show her some love at dinner time. Their online portal is fantastic to use and makes it easy to schedule future visits. Through the portal, we were sent progress reports after each visit, which included photos and updates on how everybody was doing. We even got special Mother's Day greeting photos from each of our adorable pets! We loved Premier Pet TLC so much, that it was a joy to accept Samantha's offer for a behavioral session with Toby to help work on his kitty confidence, and we very much look forward to it. We will now always recommend Premier Pet TLC to anybody who asks, and if we could give an even higher rating we absolutely would. If you're looking for a caring sitter to take care of your pets while you're away, there is no better choice!May 31, 2018Premier Pet TLC's reply
Thank you so much for your kind words. Your gang is absolutely wonderful 💜
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is all-inclusive. All pets in your household, lots of TLC, medication/insulin admin if needed, feeding, cleaning and refilling food/water bowls, litter love (box cleaning), package/mail/newspaper retrieval, plant care are all included in one price. One rate, no additional charges! The visit durations start at 15 minutes for $25 and increase from there.
- What is your typical process for working with a new customer?We offer a complimentary meet and greet with one of our experienced sitters in your home. We set you up in our online app accessible from a computer and smart phone. After each visit, you will receive a summary of the visit, picture of your pet and a pet report card. All self-scheduling and payments are done online making it easy and convenient!
- What education and/or training do you have that relates to your work?Bachelor's of Science, Pet CPR Certified, Pet First Aid Certified, Cat Behavior Certified, Dog Behavior Certified