Premier Pet TLC 💜 Only The Best For Your Pet

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About

Premier Pet TLC is Austin's award-winning, all-inclusive, premium pet care provider🏆. We provide pet sitting, cat sitting, house sitting, dog walking, cat behavior modification, pet taxi and wedding pet attendant services. We are woman owned and locally operated with 20+ years experience. For your convenience, please find our standard pricing below: Bronze 15 Minute Visit, $30* Bronze Plus 25 Minute Visit, $36* Silver 30 Minute Visit, $38* Gold 45 Minute Visit, $52* Platinum 60 Minute Visit, $65* Diamond 9 Hour Overnight In Your Home (9:30pm-6:30am), $120* *Booking less than 7 days in advance will increase each visit $10. Peak rates increase $10 a visit. Holiday rates increase by $18 per visit. Holiday and peak rates encourage our pet sitters to spend time with your fur family rather than their own. We'd be happy to send over our holiday schedule upon request. We would love to learn more about you and your furry family. Send us a message to set up your complimentary introduction call and your in-home meet and greet. Give only the best to your pet, and let us be the first to welcome you to our TLC family💜! Premier Pet TLC is insured and bonded.

Overview

Hired 51 times

Background checked

11 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2022

2021

Services offered

Service type

Evaluate needs

Address nuisance behaviors

Address fears or anxieties

Type of animal

Cat

Doesn’t offer: Horse, Bird, Pig, Monkey, Other animal type

Location of training

At customers' home

Doesn’t offer: At my facility

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

38 reviews

95%

Read reviews that mention:

Lisa M.

Aug 12, 2025

•

Hired on Thumbtack

I needed to schedule pet sitter for an upcoming trip in only a few days. They responded to my request immediately, explained thoroughly how they work, scheduled a “Meet and Greet” with Brooke who would be caring for my furbabies..she was amazing. She has been working for them for several years, very knowledgeable and it was easy to tell that she really loves her job. While we were away, she arrived when she said she would and sent lots of pics and notes for each visit. Would not hesitate to use them again!!

Details: Dog • 2 pets • Taking pet outside • Providing companionship • Giving food and water • Providing exercise • Standard visit (60 minutes) • Three times a day • My home, venue, etc.

Pet Sitting

Beth C.

Apr 11, 2024

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Hired on Thumbtack

Great staff and one of very few pet sitters I found that offer medical care services including subcutaneous fluid injections. It's so nice to have peace of mind that my cats were in good care with all of their needs met when I was out of town.

Details: Cat • 2 pets • Giving food and water • Dispensing medication • Changing litter or bedding • Short visit (30 minutes) • Two times a day • My home, venue, etc.

Premier Pet TLC 💜 Only The Best For Your Pet's reply

Thank you so much for your kind words. It was our pleasure caring for your sweet kitties💜. We look forward to seeing them again soon! Best Fishes and Lots of TLC=^..^= Samantha, Owner

Pet Sitting

Randala A.

Jul 16, 2022

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Hired on Thumbtack

We contacted Premier Pet TLC a couple weeks before our trip. They were responsive and walked us through their pet sitting process & policies. Alyssa took care of our two cats and dog; she was exceptionally caring, accommodating and gave our pets so much TLC. One of our cats is a senior who needs medication and extra attention; Alyssa went above and beyond to accommodate the medical needs. Our dog is an anxious one, and again, Alyssa was extremely patient and spent time getting to know her and won her trust and affection. We received notifications every time the pet sitter visited the house as well as a detailed report after each visit. We also had access to chat so we were always in touch with the team and got an immediate response. We are very grateful for all the help and care we’ve received from Premier Pet TLC. We felt comfortable taking a trip out of the country knowing our pets and home were in safe, loving hands.

Details: Cat • 2 pets • Giving food and water • Taking pet outside • Dispensing medication • Providing companionship • Standard visit (60 minutes) • Two times a day • My home, venue, etc.

Premier Pet TLC 💜 Only The Best For Your Pet's reply

Randala, Thank you so much for your kind review. Alyssa is a wonderful part of our team, and we are so luck to have you and your baby in our TLC family! We look forward to seeing her again soon! ~Samantha, Owner

Pet Sitting

Amy B.

May 20, 2021

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Hired on Thumbtack

Samantha is a very good business person: she came over & checked out my situation, asked me a lot of questions about what I wanted, chose an online system that is easy to navigate and use and chose a great person to take care of my cats. Lucia, the person who took excellent care of my cats, was communicative, punctual, wiling and eager to learn and easy to give feedback to. I'm very happy with the service. I already signed up to have them take care of my cats in the future ... twice!

Details: Cat • 2 pets • Giving food and water • Changing litter or bedding • Short visit (30 minutes) • Once a day • My home, venue, etc.

Premier Pet TLC 💜 Only The Best For Your Pet's reply

Amy, thank you so much for your kind words. We are so happy to have you and your clowder in our TLC family💜! ~Samantha Nielsen-Van Hauen, Owner

Pet Sitting

Aron T.

Mar 19, 2023

•

Hired on Thumbtack

Ended up with a family member who was free to watch my animals free of charge and so I didn’t end up hiring Premier Pet TLC this time, but they were quick and awesome with communication so I’ll definitely be working with them in the future!

Details: Cat • 6 pets or more • Giving food and water • Changing litter or bedding • Short visit (30 minutes) • Once a day • My home, venue, etc.

Premier Pet TLC 💜 Only The Best For Your Pet's reply

Thank you so much for your kind words. We look forward to caring for your babies in the future! Best Fishes and Lots of TLC=^..^= Samantha, Owner

Pet Sitting

Credentials

Background Check

Samantha Nielsen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is all-inclusive. It includes all pets in your household, lots of TLC, medication/insulin admin (if needed), feeding, cleaning and refilling food/water bowls, litter love (box cleaning), package/mail/newspaper retrieval, plant care are all included in one price. One rate, no additional charges! The visit durations start at 15 minutes for $28.
What is your typical process for working with a new customer?
We offer a complimentary meet and greet with one of our experienced sitters in your home. We set you up in our online app accessible from a computer and a smart phone. After each visit, you will receive a summary of the visit, picture of your pet and a pet report card. All self-scheduling and payments are done online making it easy and convenient!
What education and/or training do you have that relates to your work?
We are pet CPR certified, pet first aid certified and Fear Free certified. Our number one priority is the safety of your pets!

Premier Pet TLC 💜 Only The Best For Your Pet

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