FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price each job based on the size of the area, how far it has settled, and how easy it is to access. Before any work starts, we come out, take measurements, explain your options, and give you a clear, written quote so there are no surprises. We don’t nickel-and-dime with hidden fees, and we’ll tell you upfront if a repair isn’t worth doing. Because we’re a small, local team, our overhead is low, which lets us offer fair pricing while still doing the job the right way the first time.
- What is your typical process for working with a new customer?
First, we schedule a quick call to understand your issue and set a convenient time for a site visit. On-site, we’ll walk the property with you, listen to your concerns, and explain what’s causing the problem in plain English. Then we’ll provide a written estimate and timeline. If you approve, we schedule the work, show up on time, protect nearby surfaces, and keep you updated throughout the job. When we’re done, we walk the project with you, answer questions, and only consider it finished when you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Even though Hill Country Slabs is a new company, our crew is made up of experienced concrete and construction professionals who have spent years working on foundations, driveways, patios, walkways, and slabs in Central Texas soil. We’ve learned the right techniques for our clay-heavy ground, extreme heat, and heavy rains, and we stay current on the best materials and methods for long-lasting concrete leveling. Our background combines hands-on field experience with ongoing training, not just “learning on the job.”