The Hisey Company

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About

The Hisey Company prides itself on professionalism and efficiency. It is a never ending pursuit of the most efficient and effective forms of conducting daily business. Caring for our customers in the best way possible is our number one goal. The Hisey Company is growing everyday, in partnerships with like minded providers who have the same values and ethics to provide the very best service. Our happy and satisfied customers are our future, there is nothing more important to the staff as well as the company. We work to provide the best service for our customers. Our daily activities are aimed towards doing our best, which results in excellence in customer service.

Overview

Hired 1 time

60 employees

15 years in business

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Services offered

Areas where repair is needed

Driveway

Patio, porch, or deck

Sidewalk

Stairs

Property type

Residential

Commercial

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Reviews

Good 4.3

23 reviews

5

78%

4

5%

3

4%

2

0%

1

13%

Sam K.

Aug 27, 2014

On the 5th of July, 2013 I hired the Hisey Company to perform tree trimming service for my home. I did not get a chance to do a closing walk-through with the work crew that evening, but see that the work was not completed per the work request/contract. Furthermore, the crew accidentally cut down a healthy, 14-inch caliper, 25-foot canopy, 30-yr old cedar elm tree - they have now left an unsightly 12-foot stump standing in my backyard. I worked with Brian Hisey, the owner, to have 4 medium size crepe myrtles planted in my yard as a replacement. He also promised me free tree trimming service for as long as I continue to stay in my current home. Today is Aug 27, 2014 and he has kept his promise up until now and continues to do so. Thanks Brian, I would be happy to refer my friends to Hisey Company.

Larry B.

Feb 6, 2015

Wonderful service, all the staff was helpful and worked none stop. Always asking if we/I was happy with the work, making sure that I understood the work order. Once the work was completed, they walked around with me again and made sure that I was happy with the work. They wouldn't even take my check until I walked around with them to make sure that everything was finished and I was happy. Great job guys, I will def use your company from now on!

Alex L.

Apr 3, 2015

I can't say enough about how wonderful my experience was with this company. I used these guys about 18 months ago when I needed some trimming done, away from my house and some branches that had died(from oak wilt). The door knocker came by at just the right time and I am glad that I called as I was hesitant at first! The office called and set up the appointment just as the young man promised they would. The arborist came out the next day at the scheduled time in the hour window just as the office promised he would. He laid out exactly what needed to be done in a electronic work order which was emailed to me immediatly after I reviewed the work to be outlined. I am very impressed with the estimate process as there are pictures attached with discriptions of what is to be done with each individual tree. I mentioned that all I wanted was the trees trimmed away from my house, however there were a great deal of health issues that I was unaware of that needed immediate attention. The arborist pointed out that a house down the street was losing its trees to oak wilt and presented me with all of the science behind the transmission and infection possiblility. I was very sceptical as I didn't know anything about what I was hearing. The information pointed me in the right direction as I did research on my own and found that just as he said, I was at terrible risk of losing my oaks due to my own ignorance. I asked him back out to clear up some questions I had about the risks and prevention of infection, after explaning that not protecting the trees with proper care only increases the risk I felt that I would be a fool not to heed his direction. I ended up removing three trees that were infected with oak wilt and performing a treatment of the remaining 26 trees around my yard. I am convinced that these guys saved my oaks that are over 100 years old. I live in West Lake Hills and I would lost huge value in my property had my trees died. I recently had them back to check up on my trees, finding that my neighbor next to me has oak wilt and four of his trees closest to my property line have severe oak wilt infection.......yet my trees are fine..........the company removed the trees for my neighbor for free to protect mine. I am in awe of how my trees were so vunerable to dying and I didn't even know it! Thank you for all of the hard work and professional service that you provided in helping me with my trees.

Carlo K.

Aug 13, 2014

True. They combed our neighborhood Monday ( which is against our rules). I had already gotten two estimates. They gave me a bid 40-50% less. Jeremy Soliday was the arborist. Alex was the crew leader. They clearly told me the way they could offer this price was my willingness to be flexible with scheduling. I did want to be present when they were at my house. It was 5 pm when the called and said they were on their way. 6 guys. The equipment was clean and appeared to have been sprayed with disinfectant. (Very important). They did everything without my intervention or supervision. They even did some extras that I asked for on the spot. They cleaned up and were gone before dark. Hire with confidence.

Pinocchio G.

Nov 19, 2013

I needed some serious trimming of tall trees extending over the roof. Previous companies hired did only a cosmetic trimming for an exorbitant fee comared to the work done by Hisey. They came on time, did exactly what the salesman explained. Ronny, the crew super, walked around revieving what I discussed with the salesman. Dey did the job like pro's following all my requests, cleaned up and left. I am very plesed.

FAQs

What types of customers have you worked with?
The most common type of job is removing the dead limbs that can break and leave open untreated wounds on the tree. This makes the tree a easy target for bugs and other pest to cause potentially serious health problems for the tree.
What advice would you give a customer looking to hire a provider in your area of work?
Check for professional reputation, and appearance. Resist the temptation to choose someone who is "in the area" without first verifying that they are reputable. As these are mostly fly by night sort of operations. Double check insurance, workman comp and experience. Verify that equipment is cleaned before they start cutting on your trees, as this is how fungus are spread. Check with references and ask about quality of service as well as follow thru. Never pay in advance, or partial payments up front. Ask if the service provider is a certified arborist, verify if they are with the agency they say granted their certification. Most tree services lie about this subject. Don't hire them because they lied to you, not as a result of their lacking certification.

The Hisey Company

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