Hey Diddle Diddle Catering

4.2
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(6)
4.2
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6 reviews
5
67%
4
17%
3
0%
2
0%
1
17%
Customers rated this pro highly for professionalism and responsiveness.
  • Holly K.

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    Jan 25, 2018Verified
  • Sarah G.

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    It was always very difficult to get a hold of her....I was very specific with what I wanted and I felt like my wants and needs were put on the back burner.I was extremely please with the wait staff. They were really nice, but the food was cold, some of my guest were forgotten, and I didn't hear from the Caterer the week before the wedding. She didn't answer the phone the day of so we didn't know if she was even coming. It was a lot of money for cold food. I wanted servers but felt pressured to do buffet style and have my guest running around on unfinished cobble stone because she didn't want her servers to. I see her success, but won't even she lost her humblness

    Apr 7, 2015Verified
    Michelle D.'s reply

    Sarah, We were happy to take over your event when your original caterer quit you. We made every attempt to accommodate "all 45" of your changes including changes the week before your special day and attempted to contact you back when you contacted us. Your guests were served food that was the appropriate temperature (even though the reception ran late due to lost rose petals for the ceremony) as was the plate we served you. However, you were doing what all beautiful brides do - greeting all your guests and thanking them for coming to your special event. By the time you were able to stay seated and eat a few bites of food, your plate had become cold. We would have been happy to serve you another had you just asked. Hey Diddle Diddle Catering went over the moon for your guests, including the "extra" 10 at the last minute that were not included in the original contract (DJ's, Bartender, Photographers, Hair Stylist and her family). I'm very happy that not a single guest or server was hurt running around on the unfinished cobble stones of the beautiful venue that was chosen. Our servers worked very hard to please you and your guests and were not rewarded at the end of the evening or the next morning like you said you intended to do. You planned a beautiful wedding and reception, had wonderful guests and family attend and looked like you were having a great time out on the dance floor - You will have those beautiful memories the rest of your life. Congratulations and safe travels on your new life journey. Sincerely, Michelle D - Caterer

About this pro

Hey Diddle Diddle Catering goes the extra mile, pays attention to details and adds something extra to each event. We make YOU look good and feel good about hiring us to cater your special event. Hey Diddle Diddle Catering is committed to excellence, we either do it RIGHT or we don't do it! I love the variety in catering as every event / job is unique. We get to be creative when helping our clients create their event "their way." We feel good when we hear the guests of clients say to the client "Wow, you did a great job with this event!" We love to make people feel good.

Years in business

15

Times hired on Thumbtack

4

Number of employees

30

Background check

Completed
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Photos and Videos

7 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Our initial pricing quotes are usually based upon the highest number of expected guests. Those numbers ARE allowed to be adjusted up or DOWN, up to 10 days prior to the event. At that time we lock in the numbers and that's what we base the final event on. i.e. First quote 200 people - $3000 event proposal 10 days prior to the event all the guests have RSVP'd and the final guest count has been submitted. Final # of guests = 100 people - $1500 event final amount due Our philosophy - If we're not cooking for them - you're not paying for them!!
    • What education and/or training do you have that relates to your work?
      I attend catering conventions at least once every 2 years - more if the calendar and catering jobs will allow. Our company goes to trade shows 2-3 times per year. I read trade magazines weekly and am constantly in the kitchen testing new recipes.
    • How did you get started doing this type of work?
      I decided to focus on what I love doing. I love cooking and making people happy. Catering is a natural fit for both my passions.

    Business hours

    Central Time Zone
    SundayClosed
    Monday8:00 a.m. to 12:00 a.m.
    Tuesday8:00 a.m. to 12:00 a.m.
    Wednesday8:00 a.m. to 12:00 a.m.
    Thursday8:00 a.m. to 12:00 a.m.
    Friday8:00 a.m. to 12:00 a.m.
    Saturday8:00 a.m. to 12:00 a.m.
    Coverage Area for Hey Diddle Diddle Catering is about 30+ miles of Burnet, TX.