FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When a client hires a contractor who refuses to cut corners, they aren't just paying for labor; they are paying for certainty. Here is how that translates to your estimates: 1. Transparent, "All-In" Estimates Unlike "low-ball" competitors who use a low entry price to get their foot in the door and then hit you with "unforeseen" costs, my estimates are comprehensive. What it includes: High-grade materials, skilled labor, permits, and a realistic timeline. What it prevents: The "sticker shock" of mid-project price hikes. 2. No "Cheap Material" Discounts I do not offer discounts by substituting inferior materials (e.g., builder-grade vs. premium). Using sub-par materials leads to premature failure and higher maintenance costs for the homeowner. The Benefit: You pay for the material once, and it lasts for decades, not years. 3. Value Over Volume I don’t compete on being the "cheapest" because I don't compromise on safety or code compliance. The "Discount": My "discount" is the money you save by not having to hire a second contractor to fix a botched job three years from now.
- What is your typical process for working with a new customer?
Project Scope: "In a few sentences, what is the 'must-have' outcome of this project?" Budget Range: "What is the maximum investment you have allocated for this project? (This helps me spec the right materials for your bracket)." Timeline: "What is your ideal start and completion date, and is there a specific event driving this deadline?"
- What education and/or training do you have that relates to your work?
Started at 17: Hands-on asphalt roofing (The hardest way to learn, the best way to lead). Commercial Roots: Ran nationwide painting and build-out contracts for major retail chains. Multidisciplinary: Mastered electrical, plumbing, and flooring because my clients demanded my standard of work across all trades. Today: 36 years later, I provide expert General Contracting for those who value quality over a "low-ball" estimate.