FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Again in Texas Notary fees are mandated at $10 per signature, per document. However, we are allowed to implement our own administrative and travel fees. Administrative calls will vary, depending on the type of document, and the number of signatures required. Travel fees are based on the IRS standard rates.
- What is your typical process for working with a new customer?
My process is really simple. The first step is to identify the client’s needs. We begin by confirming the type of document that needs to be notarized, and the number of signatures required. The next step is determine whether the client wants to be served digitally online or an in-person visit (mobile service). If the client chooses mobile service, I ensure that they are within a 20 to 25 mile radius as to keep their travel costs down. Once those steps are complete, the client is provided with a quote, a deposit is paid, and an appointment is made to complete the project. Full payment is due before documents are notarized.
- What education and/or training do you have that relates to your work?
I have a degree in business administration which included two years of paralegal courses. I also have 20+ years experience in the legal field starting from a process server and file clerk and worked my way up to receptionist, legal secretary and senior paralegal. I’m also a tax preparer certified in small business taxes and rental properties.