FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope, duration, and specific needs of each project. Factors such as event length, location, usage requirements, and turnaround time are considered to ensure fair and accurate pricing. We provide clear, upfront quotes with no hidden fees. Custom packages are available for larger events, multi-day projects, and recurring clients. Discounts may be offered for bundled services or long-term partnerships. All pricing reflects professional-grade equipment, experienced photographers, efficient workflow, and high-quality, fully edited deliverables designed for business and marketing use.
- What is your typical process for working with a new customer?
Our typical process begins with scheduling an initial phone call to understand your goals, timeline, and specific photography needs. During this call, we gather detailed information about your project, event, or organization to ensure we design the right solution. Based on this discussion, we create a custom quote tailored to your requirements and review it with you on the phone. This allows us to explain the pricing, answer questions, and make any necessary adjustments in real time. Once the scope and pricing are finalized, we complete the service agreement, issue the invoice, and secure your booking. After confirmation, we schedule your project or event and handle all planning and preparation to ensure a smooth, professional experience from start to finish.
- What education and/or training do you have that relates to your work?
Our background combines hands-on professional experience with ongoing technical and business training. We have extensive experience working in corporate environments, conferences, trade shows, and commercial settings where precision, timing, and professionalism are critical. Our training includes advanced photography techniques, lighting control in challenging event environments, composition, and post-production workflows. We also stay current with industry-standard editing software, file management systems, and digital delivery platforms to ensure efficiency and quality. Beyond technical skills, we have a strong foundation in branding and marketing strategy, which allows us to create images that are not just visually strong, but strategically useful for websites, social media, press releases, investor communications, and sales materials. Continuous learning and equipment upgrades are part of our commitment to delivering high-level results for business clients.