Window Genie of Dallas

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Introduction

Each employee is pre-screened and wears a photo ID badge. All GENIEMOBILES are custom wrapped for easy identification We are fully insured & bonded All work is backed by our exclusive "Streak-Free Guarantee" We offer multiple services to help maintain your home year round. Competitive rates; our services are more affordable than you think.

Overview

Hired 22 times

5 employees

27 years in business

Business hours

This pro hasn't listed their business hours.

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Projects and media

10 photos

Projects and media

10 photos

Reviews

Good 4.2

13 reviews

5

54%

4

31%

3

8%

2

0%

1

7%

Patrick G.

Oct 16, 2015

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Hired on Thumbtack

Window Cleaning

Ron S.

Mar 29, 2016

·

Hired on Thumbtack

Window Cleaning

Ben J.

Jul 15, 2016

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Hired on Thumbtack

Window Genie of Dallas's reply

Thanks, Ben! We look forward to helping you in October for your ongoing quarterly window cleaning service.

Window Cleaning

Austin W.

Nov 22, 2016

For what they cleaned, they did a reasonable job, but they left the house without completing the job or putting back the window screens and even missed multiple windows. They came back out for a follow up after I complained, but still did not get some of the windows they said they would. The window in the picture is one example. At the follow up visit, they left while we were in the house without following up with us to ensure we were happy. It was an unfortunate experience.

Window Genie of Dallas's reply

We sincerely apologize you were not pleased with your experience as it is truly our goal to provide an exceptional experience. If we are given an opportunity to do so, we would be interested in earning you business again. Please note: our normal window cleaning services do not include removing/replacing or cleaning the screens; however, we can certainly add that to a future project. We wish you the best of luck with your endeavors.

Baird G.

Apr 8, 2015

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Hired on Thumbtack

Window Genie of Dallas's reply

Window Cleaning

FAQs

What is your typical process for working with a new customer?
Window Genie of Dallas will come to your home to assess your project free of charge and from there provide you with an estimate for your consideration and answer any questions you may have as you review the information and make your decision.
What education and/or training do you have that relates to your work?
Todd and Kelley come from the corporate world with over 20 years of experience respectively with providing exceptional customer service; therefore we are committed to providing the highest level of service to our clients.
How did you get started doing this type of work?
After successful careers in the corporate world, Todd and Kelley invested in the Window Genie of Dallas franchise in 2013. We recognized that the residents and communities in the Dallas area deserved to have access to a service provider with exceptional standards in providing industry leading, reliable, insured and proven home service.

Window Genie of Dallas

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