Generational Plumbing

19

hires

19

hires

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About

Welcome to Generational Plumbing! At Generational Plumbing, we believe that exceptional customer service and top-notch quality go hand in hand. We understand that plumbing issues can be stressful, which is why our dedicated team is committed to making your experience as smooth and hassle-free as possible. Why Choose Us? 1. Unmatched Customer Service Personalized Attention: From the moment you contact us, our friendly and knowledgeable staff will guide you through every step of the process. Timely Response: We value your time and strive to provide prompt service, ensuring that your plumbing issues are addressed quickly and efficiently. Transparent Communication: We keep you informed throughout the entire process, from diagnosis to completion, so you know exactly what to expect. 2. Quality Workmanship Expert Technicians: Our team of highly skilled and certified plumbers is equipped with the latest tools and technology to handle any plumbing challenge. Attention to Detail: We take pride in our meticulous approach, ensuring that every job is done right the first time. Premium Materials: We use only the highest quality materials to ensure long-lasting results and your complete satisfaction. Our Services Residential Plumbing: Comprehensive solutions for all your home plumbing needs. Maintenance & Repairs: Preventative maintenance and prompt repairs to keep your plumbing systems running smoothly. At Generational Plumbing, your satisfaction is our priority. We are dedicated to delivering exceptional service and quality you can trust. Contact us today and experience the difference!

Overview

Hired 19 times

Background checked

License verified

2 employees

2 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Projects and media

46 photos

Projects and media

46 photos

Services offered

Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Reviews

Excellent 4.9

19 reviews

5

95%

4

0%

3

5%

2

0%

1

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Customer photos

Showing 1-5 of 19 reviews

Tunisha P.

•

Jun 27, 2025

Hired on Thumbtack

I had an excellent experience with Josh! He was prompt professional and incredibly knowledgeable. Highly recommended for anyone in need of reliable plumbing service.

Details: Yes, repair is urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Adam S.

•

Sep 11, 2024

Hired on Thumbtack

Details: Sewer backup • Clogged toilet or drain • Outdoors • Bathroom • Toilet • Need professional's assessment • House

Emergency Plumbing

Monique s.

•

Jul 28, 2025

Hired on Thumbtack

I did not want to rate this company poorly because the work product was not an issue. The overall service was fine, but I did not appreciate the lack of transparency regarding the cost of the service call. Before booking Generational Plumbing, I specifically asked for an estimate of the cost based on the service provided. I was told that I would be given a cost at the time of the call. When the plumber arrived, he said that they charge a flat-rate service call amount. The flat-rate service call amount was not warranted for the 10 minutes that the plumber spent repairing my sink. I felt that it was a made-up price at the time. There was no explanation of what the cost consisted of. No consumer ever wants the feeling that they been swindled! Communication is key, and this company should inform consumers about the flat rate service fee prior to the plumber coming out. This will allow the consumer to decide to continue with the service, instead of being left feeling like they “just got had”. I will not be referring this plumber!

Details: A few pipes • Hook-up appliance or fixture • Other plumbing installation or replacement • House

Generational Plumbing's reply

Hi Monique, Thank you for your feedback. We truly appreciate you acknowledging the quality of our work and the overall service provided. That said, we regret that the communication around our pricing was not clearer and left you feeling dissatisfied. Our flat-rate service call is meant to cover the expertise and time involved in diagnosing and addressing the issue. However, we understand that without a clear explanation up front, it can be frustrating. Communication is important to us, and we recognize that this should have been handled better. We’re taking your comments seriously and will be reviewing how we explain pricing to customers before any work is performed. Your input helps us improve, and we sincerely apologize for the misunderstanding. Sincerely, Generational Plumbing Team

Plumbing Pipe Installation or Replacement

Garnette B.

•

Aug 12, 2024

Hired on Thumbtack

Josh and Leslie were amazing. Josh came and did an amazing job. He was so kind and treated me with respect. He gave me a step-by-step on what needed to be done and future things. They will be my plumbers going forward.

Details: Other location • Need professional's assessment • House

Emergency Plumbing

Pamela G.

•

Jul 28, 2024

Hired on Thumbtack

The plumber was straight-forward about the work that was necessary. He graciously taped up the cut-out. Furthermore, he checked to see if my sink correctly installed.

Details: Yes, the location has an existing heater • Electric tank • House

Water Heater Installation or Replacement

Credentials

License

License type: Plumber – Journeyman

License state: TX

License verified on 6/30/2025

Background Check

Joshua Hughes

Generational Plumbing

About

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