FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Insurance Services: The SERVPRO of Mesquite professionals offer your insurance company an array of competitive advantages. Our goal is to restore our customer’s property and their peace of mind through timely restoration. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.
- What is your typical process for working with a new customer?
When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. After protecting and securing the structure, professionals at SERVPRO of Mesquite can begin the restoration process. Your home or business may need reconstruction work to get your property back to its pre-loss condition. The professionals at SERVPRO of Mesquite can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. SERVPRO of Mesquite can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.
- What education and/or training do you have that relates to your work?
With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Mesquite. We have traveled all over the country helping customers and other SERVPRO franchises with disaster restoration and can assure you we have one of the strongest restoration teams in the country! Our crews have decades of experience in property restoration as well as reconstruction. From training at our SERVPRO corporate facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. We are a full-service Restoration Company offering a turn key solution to your damages. We handle mitigation, contents, and reconstruction to ease the burden on you. Certifications: ASD - Applied Structural Drying Technician CCT - Carpet Cleaning Technician CDS - Commercial Drying Specialist CRT - Color Repair Technician ECTP - Employee Certification Training Program EPA Lead Safe Certified Firm FCT - Floor Care (Hard Surfaces) Technician FSRT - Fire & Smoke Damage Restoration Technician HST - Health and safety Technician IICRC Certified Firm OSHA - 10-hour General and/or Construction Industry Training Program OSHA - Other Training RRRP - Lead-Based Paint Activities and Renovation UFT - Upholstery & Fabric Cleaning Technician WRT - Water Damage Restoration Technician Affiliations: Better Business Bureau Accredited Business IICRC Certified Firm Institute of Inspection Cleaning and Restoration Certification: Certified Firm Awards: 2010 - Millionaire's Silver - Outstanding sales performance 2011 - Millionaire's Gold - Outstanding sales performance 2013 - Millionaire's Silver - Outstanding sales performance 2014 - Millionaire's Bronze - Outstanding sales performance