One Light Creative

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  No standard pricing exists, as most projects include additional variables for the complete scope of the project. One website may include ecommerce components, while another may only want a simple PayPal button. Other projects may require bother digital and printed deliverables, while another may be entirely focused on print. Although we have an internal baseline for project pricing, we prefer to treat each client and their project uniquely.
• What is your typical process for working with a new customer?
  The first step is a physical meeting if possible. It's not always necessary, as we do much of our work remotely. However, we prefer the opportunity to get to know our clients and discuss their needs in person. This also allows us to build a level of trust and understanding. Once we've understood the need and scope of the project, we provide a custom quote for the entire project with milestones built in to the process. Upon agreement, we initiate the project per the agreement. Providing initial concepts and progressing through concept approval to project proofing and completion. Due to the unique preferences of each client, most projects are customized and rarely are two the same.
• How did you get started doing this type of work?
  When I bought my first computer, I quickly realized that I had a natural bent toward design and print. that naturally lent itself to the digital side of design as well. I've been designing ever since.