FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is structured as flat, all-inclusive rates, so there are no hidden fees or surprise charges. Once a rate is agreed upon and locked in, an invoice will be issued with a 50% deposit required to secure the date, and the remaining 50% balance due at the time deliverables are provided. This approach ensures transparent pricing and allows you to budget confidently while knowing exactly what is included from the start.
- What is your typical process for working with a new customer?
Our process for working with new clients is intentionally streamlined and efficient. It begins with a welcome email that outlines the full range of services we offer, along with a brief but important questionnaire that takes approximately two minutes to complete. This questionnaire helps us clearly understand the services you’re looking for and any specific goals or priorities for your project. Once we receive this information, we’re able to prepare a more accurate quote, including a detailed scope of work and clearly defined deliverables, and send it over within a few hours. After the quote is delivered, we follow up to schedule a booking call to walk through the details together, answer any questions, and ensure you’re completely comfortable with the scope, pricing, and overall approach before moving forward.
- What education and/or training do you have that relates to your work?
My educational and professional background is strongly rooted in business, leadership, and service, which directly informs how I approach every project. I earned my undergraduate degree in Accounting and later completed my MBA, then spent 15 years in the corporate world as a people leader, most often directing teams of 150+ employees. That experience gave me a deep understanding of business operations, stakeholder expectations, timelines, and the importance of delivering consistent, high-quality service. Photography and videography began as a passion and hobby 7–8 years ago, and over the past two years I have transitioned that passion into a full-time business. During this time, I have specialized in corporate photography and videography services, supporting clients with everything from multi-camera conference productions to multi-day conference coverage and recap videos and photography. This combination of formal business education, executive leadership experience, and hands-on production expertise allows me to operate not just as a creative partner, but as a strategic one as well.