- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a discount for veterans, teachers (including Sunday school) and coaches.
- What is your typical process for working with a new customer?
The key is listening closely, communicating clearly throughout each step of the process and then standing by your promises.
- What education and/or training do you have that relates to your work?
My background is aviation. As you know training, high standards and quality control is a matter of life and death. We employ those same principles to benefit our happy customers.