FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Fortress Fence & Patio, we believe in fair, transparent, and competitive pricing. Every project is unique, so pricing depends on the size, materials, design, and scope of work. We offer free on-site estimates and provide detailed quotes so customers know what to expect before construction begins. Financing options are also available to help make your outdoor living project more affordable. Our goal is to deliver exceptional quality and lasting value for every investment.
- What is your typical process for working with a new customer?
Our process is simple: REQUEST → DESIGN → APPROVE → BUILD. We begin with a free consultation to understand your vision, budget, and project goals. Next, we schedule an on-site visit to take measurements, discuss materials, and provide a detailed estimate. Once approved, we coordinate materials, scheduling, and installation. Our team maintains communication throughout the project to ensure quality workmanship and customer satisfaction.
- How did you get started doing this type of work?
Fortress Fence & Patio was founded with a vision to transform outdoor living spaces throughout the Dallas–Fort Worth area. We started with residential fencing projects and expanded our services to include patios, pergolas, concrete, gates, outdoor kitchens, and other outdoor living improvements. Our mission is to provide quality craftsmanship, dependable service, and a professional experience from start to finish.