FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Price is not complicated, a complicated project makes the price complicated.
- What is your typical process for working with a new customer?
I go by and meet the customer. See what they have in mind to get done, take measurements. I bring along a catalog hard copy for them to see. I happen to be very creative and can help with color and pattern selection and maybe even suggest something that you haven't thought of yet...I can quote the project right then and there. If they want to hire me and move forward, depending on the complexity of the project, we can provide architectural drawings. Otherwise, I will just provide a written a quote for the simpler projects. When they are ready to hire and provide a down payment, we then put them on our work schedule. I also bring actual size samples of concrete or marble pavers of their liking, as requested.
- What education and/or training do you have that relates to your work?
Yes of course, there are seminars provided by the pavers manufactures every six months.