- What should the customer know about your pricing (e.g., discounts, fees)?
We do not have a complicated pricing system. It is our job to find out what you need and give an accurate estimate before we begin any work. If we underestimated the job, we will eat the difference.
- What is your typical process for working with a new customer?
I take the time to find out what a new customer wants, then do the analysis required to make sure what the customer wants truly aligns with the customer's needs. I provide a detailed estimate up-front, and make sure that the customer understands exactly what will be delivered.
- What education and/or training do you have that relates to your work?
Many years of experience developing websites for DoD customers in the IT industry, along with years of consulting on various WordPress and Ecommerce (OpenCart CMS) development projects. My education included classes in software development and programming in many different languages (COBOL, Fortran, Pascal, Java, PHP).