FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The cost of installing new counter tops in your home is based upon the cost of the slabs and the cost of the labor to fabricate and install. While we can use any slab you pick at any location near Houston, we also have our own inventory of "first-choice" granite slabs that you only pay for what you use. A normal granite slab is about 60 sq ft. If you use our Artisan Granite, you only pay for the square feet of granite that we actually cut.
- What is your typical process for working with a new customer?
A few different ways. We usually start with sending an estimate based on a drawing of the kitchen with measurements. You can come in and pick colors at our showroom or send us inspiration pics from the internet. We can also take a small deposit and send a measure tech to your house for a template and then send a quote. We have to send a measure tech before we start making countertops anyway, so it gets us a step closer.
- What education and/or training do you have that relates to your work?
We attend international stone conferences and meet with suppliers of our equipment and our material to stay current. We are currently the only company in Houston accredited by the Marble Institute of America. We are also the Houston representative of The Artisan Group, a network of fabricators across the country setting the standard for stone fabrication.