- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike many competitors, all of our rates are available on our website. There are no hidden fees. Wardrobe updates are available for $460 and include up to four hours of shopping. Other services like a Closet Consultation are offered at a flat rate of $395 (including up to 3 hrs) and a Home Rescue Visit (2 hr in-home session to build you a lookbook) is offered for $260. The best part is that if you are interested in more than one service or looking to work together on a regular basis, we offer a number of discounted packages that allow you to save up to 25% simply by purchasing your services together.
- What is your typical process for working with a new customer?
When working with a new client we like to learn as much as we can about them so that we can customize a plan that is catered to their needs. We send new clients a detailed questionnaire so that we can gather information regarding style preferences, measurements, and budget. This information allows us to select stores and designers that we feel would be a good match.
- What education and/or training do you have that relates to your work?
Our CEO, Valerie, has been styling clients since 2010, but grew up in retail as her father owned his own clothing store. She has worked with hundreds of men and women, spanning all ages, sizes, budgets and styles, across 22 countries. Although Shop With Val’s portfolio is very diverse in that regard, our specialty is helping those in need of a seasonal update or wardrobe overhaul. As Shop With Val grows, Valerie trains her stylists to ensure they have the experience and know-how to accommodate all kinds of requests, including petite, plus, formal, tall, maternity, modest, bridal, small budgets, and special occasions. Her team is fully equipped to handle any request you bring their way.