FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to provide a fair balance between high-quality work and reasonable pricing. Our pricing philosophy is straightforward - we only charge for materials, labor, and a modest markup to cover overhead and profit. This means that you won't be hit with any hidden fees or unexpected charges. Our goal is to keep our overhead and profit margins at a reasonable 10% each, so you can trust that you're paying a fair price for a job well done. With us, you can expect transparent and straightforward billing, with no surprises.
- What is your typical process for working with a new customer?
We warmly welcome new customers to our company, where they will be greeted by our friendly office scheduler and then introduced to one of our knowledgeable project managers or estimators. Our team is dedicated to providing an exceptional customer experience and is trained to listen attentively to your needs and provide recommendations tailored to your specific requirements. You can expect a professional and detailed estimate to be e-mailed to you promptly, ensuring a smooth and efficient start to your project.
- What education and/or training do you have that relates to your work?
Our leadership team brings a wealth of experience to the table, ensuring that your project is in good hands. Our General Manager boasts extensive knowledge and expertise in the residential homes industry, from building new homes to advising investors on resale opportunities and more. Our Foreman has an impressive 32 years of hands-on experience in repairs and maintenance, providing a depth of knowledge that few can match. Additionally, our crew lead is a highly skilled Navy veteran with extensive experience in construction services, bringing a strong and reliable background to every project. With this talented and experienced leadership team, you can trust that your project is in capable hands.