- What should the customer know about your pricing (e.g., discounts, fees)?
My rates are competitive. This is an investment. You may find cheaper rates, but you get much more than the final product.
- What is your typical process for working with a new customer?
Initial Consultation *Attain customer vision *Define the problem *Collect Information *Analyze/Brainstorm Ideas *Develop Solutions *Present solutions for feedback *Finalize Design
- What education and/or training do you have that relates to your work?
*Bachelor of Arts degree in Commercial Art (1999) *20 years professional experience in graphic design, branding and web design *Experience working in fast-paced corporate environments, both large groups and small (Winner Communications, TV Guide Interactive, Primerica, WickedThink Marketing) *Worked independently for most of my design career, so I am well acquainted with providing intimate, direct customer service