FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
An online meeting will be scheduled with the customer, so we can understand the project details. Afterwards, a quote will be created considering the customer's needs.
- What is your typical process for working with a new customer?
A typical process for working with a new customer, follows these steps: 1. Online meetings or phone call. 2. Understand the customer needs. 3. A quote is issued. 4. Customer authorizes the quote. 5. We start working on the project. 6. We deliver the project. 7. We issue an invoice.
- What education and/or training do you have that relates to your work?
We have a team of professional with a strong artistic background. From illustrators, scriptwriters, animator, voice-actors, graphic designers, programers and post-production editors.