FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is based on a percentage of your property's revenue, typically ranging from 10% to 20%. The exact percentage is determined by the extent of management services required. We believe in transparency and fair pricing, ensuring that our interests are aligned with yours. Our comprehensive management services cover listing optimization, dynamic pricing adjustments, guest communication, cleaning coordination, maintenance oversight, and more. We are committed to delivering excellent customer service without any hidden fees. Before entering into an agreement, we provide a detailed breakdown of services and costs, ensuring you have a clear understanding of what to expect.
- What is your typical process for working with a new customer?
We have a simple and streamlined process that consists of three easy steps. Discovery: In this initial step, we take the time to understand your specific needs, expectations, and any unique requirements you may have for your property. We value open communication and want to ensure that we fully grasp your vision. Strategy Evaluation: Once we have a clear understanding of your goals, we conduct a thorough assessment of the property's potential under our management. This evaluation involves analyzing market trends, identifying opportunities for improvement, and devising a tailored strategy to maximize your property's performance. Decision: After completing the strategy evaluation, we present our findings and recommendations to you. If you choose to move forward, we formalize our agreement into a contract that outlines our responsibilities, pricing, and terms. Once the agreement is in place, we swiftly set up your property for success, implementing the necessary steps and processes to optimize its performance in the short-term rental market. Our aim is to make the onboarding process seamless and efficient, ensuring that you feel confident and well-informed every step of the way.
- What education and/or training do you have that relates to your work?
We take great pride in assembling a skilled and diverse team of professionals with expertise in the real estate industry. Our team comprises individuals with various backgrounds, including general contractors, property managers, real estate agents, and other professionals with extensive experience in the field. These professionals work directly with us or are part of our trusted network of collaborators. We believe in the importance of continuous education and staying up-to-date with industry trends and best practices. Our team members undergo regular training to enhance their skills, broaden their knowledge, and adapt to the evolving landscape of property management and short-term rentals. By leveraging the collective expertise of our team, we ensure that your property receives the highest level of care and attention. Our professionals bring a wealth of knowledge, enabling us to handle various aspects of property management effectively.