FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are here to work with you.
- What is your typical process for working with a new customer?
1. First we provide you with a custom quote based on your needs and desired project. 2. When the scope of work is finalized, you will sign our agreements to get started. 3. If we are doing a website design for you, this process is started based on input from you for the desired look and feel. We can create any look and feel you like. (check out our portfolio). 4. Once the design is done, our project manager takes over and starts integrating the design with custom code and defines the custom look for you. 5. Our Project Manager will request information on desired data locations, content, images, any server setups and much more from your team. A timely response is critical to meeting your schedule (dead line). 6. The Project Manager will set up a test site on our server where you can see the first-pass version of the website working and begin the testing process. 7. Once the general testing is complete and first round of revisions are met and other features are implemented, the site will be moved from our server and hosted on the client server, where more thorough testing using your data can take place. 8. Once the final scope of work agreed has been finished, tested, and final payment has been received the website/design/logo will be turned over to you. 9. If you choose us to maintain your website or mobile-site, further discussion regarding this can be done in person or over the phone. 10. When the site is ready to go live, we will assist with that effort creating any redirects, etc on your local server. If you do not have hosting we can provide that for you. 11. Note: As part of our warranty process, we will fix any functional issues (caused by our code), free of charge. 12. Additional options can be added as needed either on an hourly or fixed-cost basis. 13. On-going data, graphics and text changes are usually handled by us, if you choose to use our H-town Online Web Builder our Content Management System a user will be created for you and the site will be yours to control and 24/7 support will come with a monthly charge/cost. Contact us to get a FREE Quote! Regards, Alec Colina CEO and Founder Checkmate Digital Marketing, LLC
- What education and/or training do you have that relates to your work?
Technical Degree: Computer Graphics Associates Degree: Graphic Design Bachelors Degree: Web Development and Online Marketing