Essential Home Services
About this pro
Started remodelling a large downstairs room & bathroom in Feb '16, dividing the room with a wooden "wall" partion into a living area, small kitchen with access to outdoor patio & second area as a bedroom with en suite bathroom. Turning a large unused room into a self contained guest suite. Things went very slowly & Stephen usually had only 1 sometimes 2 people working with him. He states he has 8 people on his "staff." The bathroom area worked out relatively well except for the unfinished floor & 1 sink not conected to drain so water flowed out into the cupboard below. Main room was a disaster. Concrete floor wasn't prepared properly for staining - he admitted he got the layers in the wrong order - plus he forgot to seal it. The partion wooden wall turned out to be particle board covered with laminate on top; as did the cuoboards along the wall. No real wood was used at all but I paid for it. He cut many corners & by May he was in a rush to move to Colorado. The partion wall wasn't anchored to the ceiling; was 8" short so it sways when pushed & if anywone fell into it the whole wall may come down. It's very dangerous & I've been strongly advised by profesionals to take it down. Instead of restaining the floor he used normal paint to cover up patches - just terrible. Then threw up ""barn" doors which were just a frame with stained laminate that my small dogs can push to get into the room. The concrete counter tops were never sealed. One window was broken & never fixed. None of the cleaning & tidying up that comes after a project was performed. We spent double the initial price & got crap work & material. Now that he has run away to Colorado, we have to get professionals in to fix all his terrible workmanship messes plus, obviously, pay out way more money. Hiring him has been one of the biggest & most costly mistakes of my life.Aug 15, 2016Verified
Arthur P.Feb 13, 2016Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Of course i do, but I am not posting it on here.
- What is your typical process for working with a new customer?5 steps Talk- meet and greet. Walk- view the property, discuss project as a whole, budgets and time frames. Chalk- I produce a drawing based on our conversations, your vision and my expertise. If you have no vision it will be an additional $20 bucks.HA! Balk- what you do when you see my price. HAHA! Install- because you paid me and it would sound crazy if I had written: instalk
- How did you get started doing this type of work?I mowed my first lawn when I was 8 years old for money, I was hooked. "One of the greatest joys in life is to plant a garden, or to have left a place better than when you found it" -Emerson