FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and transparent—no hidden fees. Every job is quoted based on scope, materials, and code requirements. We may not always be the cheapest option, but our pricing reflects licensed work, quality materials, and doing the job right the first time. Financing options are available, and we occasionally offer seasonal promotions or first-time customer discounts.
- What is your typical process for working with a new customer?
We start with a conversation to understand your needs, followed by an on-site evaluation if needed. After that, we provide a clear, detailed estimate outlining the work and timeline. Once approved, we schedule the job, complete the work to code, and walk you through everything before close-out to ensure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team is licensed, trained, and experienced in electrical and air conditioning systems. We stay current with NEC and mechanical code updates, manufacturer requirements, and safety standards through ongoing training and field experience. This ensures all work is safe, compliant, and built to last.