FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is transparent and upfront with no hidden fees. I primarily offer flat project rates for defined packages (like logos, brand identities, or marketing assets) so you know the exact cost before work begins. Deposits: Projects require a 50% upfront deposit to secure your spot on the schedule, with the final 50% balance due upon final proof approval before high-resolution master files are delivered. Revisions: Included revision rounds are clearly outlined in every quote. Additional revisions beyond the standard scope are billed at a flat rate or hourly. Bundles: Package deals are available if you are bundling multiple design assets (e.g., logo design paired with business cards or social media templates).
- What is your typical process for working with a new customer?
My goal is to make the design process simple, collaborative, and stress-free. Here is what working together looks like: Discovery & Briefing: We start by discussing your vision, goals, target audience, and preferred style (colors, fonts, layout inspiration). Quote & Deposit: Once project details are confirmed, I send a clear quote outlining deliverables and timelines. A 50% deposit secures your project on my schedule. Concept & Feedback: I create initial concepts for your review. We go through dedicated revision rounds to tweak layouts, colors, or fonts until everything aligns with your vision. Final Approval & Delivery: Once you give final approval and the balance is settled, I deliver all final high-resolution files (vector source files, PNGs, JPEGs, and print-ready PDFs).