- What should the customer know about your pricing (e.g., discounts, fees)?
I offer competitive pricing. I can often times beat most big box stores or price match.
- What is your typical process for working with a new customer?
A new customer project always begins with a phone consultation. From the consultation, we can decide if I will need to visit the site in order to perform a site survey before starting work. A detailed estimate follows the consultation or site survey. Upon approval of the estimate, scheduling of the job will be agreed upon and we will get to work. A final invoice will follow upon job completion.
- What education and/or training do you have that relates to your work?
I feel as though I am a teacher at heart and love this side of my job. Technology can be confusing to some but I am able to patiently and expertly train my customers how to effectively use their new systems.