FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A1-Tex Electric believes in transparent, upfront pricing. After diagnosing the issue or reviewing the scope of work, we provide clear options with no hidden fees. Diagnostic fees may apply for troubleshooting, and that cost is often credited toward the repair if you move forward. We also offer seasonal promotions and bundled service discounts when available. All pricing is discussed before any work begins.
- What is your typical process for working with a new customer?
1. Initial contact – Call, text, or online request. 2. Clarify the issue – We ask targeted questions to understand your needs. 3. On-site evaluation – A licensed electrician inspects the problem. 4. Upfront options & pricing – You choose the solution that fits your budget. 5. Professional installation or repair – Code-compliant and clean. 6.Final walkthrough – We explain the work completed and answer any questions you may have.
- What education and/or training do you have that relates to your work?
A1-Tex Electric is operated by a Texas-licensed Master Electrician with over a decade of hands-on experience. We stay current with Texas electrical codes (NEC 2023), local permitting requirements, and manufacturer-specific training. Ongoing education ensures our work is safe, compliant, and future-proof.