FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to the size and style of each order. We offer three tiers — Standard, Deluxe, and Premium — to fit different budgets and preferences. Same-day delivery is available for an additional fee. We don’t believe in hidden charges — everything is explained upfront so customers know exactly what to expect.
- What is your typical process for working with a new customer?
We start with a warm conversation to understand your occasion, vision, and preferences. From there, we recommend designs or create a custom floral plan just for you. Once details are confirmed, our team handles everything — from design to delivery — ensuring the experience is stress-free and memorable.
- What education and/or training do you have that relates to your work?
Our lead designer and team bring years of hands-on floral artistry, event design experience, and ongoing professional training in luxury floral techniques. We continuously study new design trends and best practices in floral care to ensure every arrangement meets the highest standard of beauty and quality.