"After looking at our staircase we noticed it was time to replace the 30 year old structure, so we out looking for estimates. We received quotes from four contractors each with different opinions and options of material (wood vs. composite). Jack was the individual we selected and went the composite NewTechWood. Some of the reasons we went with Jack: provided constant communication (texting, onsite, phone) and he came out to visit the site along with sitting down with us to discussion the plan and agree on the price. Once the staircase was removed there was extensive damage from years of water leakage (see pictures). They removed all of the vinyl siding to expose the entire side of the wall that was under the decking and rebuilt it all back to ensure it was stable and correct. They even removed the window. It was like rebuilding the entire wall. As you can see we have a beautiful new staircase all made with composite material. Jack and his team was always on time, friendly, and willing to adjust where need be. Jack was on the job every day and if he wasn’t he would come by in the evening to check on the progress. He was also flexible by using electronic payments, but he does not take credit cards. I would highly recommend Jack and his team as you can see the beauty of a staircase that we hope will last for years to come!"