Stride Pest Control

Austin, TX

About this pro

How does your service stand out?

We use the best products and the best applications in the industry, but what stands out the most is our attention to detail! We are not just rushing through to get on to the next job...but we're always there until the job is done right.

What do you enjoy about the work you do?

Daily interactions with my customers. I love making new friends!

Location

Austin, TX 78728

Background check

Complete

Years in business

13

Number of employees

2

Times hired on Thumbtack

12

Reviews

7 Reviews
  • Angela S. May 21, 2017
    Termite and Pest Inspection
    Verified Review
    Easy to work with!
  • Marissa A. Nov 9, 2016
    Pest Control Services
    Verified Review
    Nice and Efficient
    They came on Saturday and were in and out in 30 minutes. The tech was super nice and explained everything/what he was doing and so far everything has worked out well.
  • Nicki H. Apr 16, 2014
    Pest Control Services
    Verified Review
  • Holly S. Mar 5, 2014
    Pest Control Services
    Verified Review
    Tyson was very professional and thorough. He really took the time to answer any questions or concerns we had. He was very friendly and even indulged my three year old when she wanted to show him her doll. I will definitely be recommending him to my friends. Great service!
  • Christinia B. Feb 14, 2014
    Pest Control Services
    Verified Review
    Tyson was FANTASTIC! He was very personable and explained everything he was doing. He was very up front on charges and expectations. I would DEFINITELY recommended Tyson to any and all my friends! Thanks very much!
  • Kelly F. Jan 27, 2014
    Pest Control Services
    Verified Review
    I would recommend Tyson to anyone who wants a job very well done and to be informed of the pest control process. Tyson is personable and easy to talk to about your pest concerns as well as the process of what he is doing, and why. For this initial service he was at our home for about an hour and started by evaluating the problem areas we were having with the ants. He then determined the proper spray and bait to use to rid us of the ants. He followed with a thorough spray throughout the up and downstairs as well as the outside (foundation, around the doors/windows, and where any wires/electrical enter the home). It is so affordable to sign up for the quarterly treatments, and worth every penny to not have bugs inside or outside of our home. All in all this was a great experience and I'm very pleased I chose Tyson's company for our pest control services. He even gave me a referral for a landscape consultant!
  • Erin C. Jan 10, 2014
    I've never had a more patient and informative pest service provider. He checked and treated EVERYTHING! Our house, GARAGE, even the kids play ground! We switched to Tyson and haven't looked back! I highly recommend you do the same!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
No. Pricing is done based on a variety of factors, but it is a quick process over the phone, email, or online request form. Please contact us for a fast, no-pressure quote.
What is your typical process for working with a new customer?
In most cases we can give a quote right over the phone, email, or however you are contacting us. We have a paperless system so everything will be emailed to you ahead of time (invoices are also emailed after the service is done). When we come to service we will first introduce ourselves, inspect the problem areas, and then provide the treatment. We will check in with you after the service is complete to answer any final questions and collect payment.
What education and/or training do you have that relates to your work?
Yes. CEUs (continuing education units) are required in my industry, but I also enjoy learning new things, increasing my skills, and mastering my craft. I usually take more courses than are necessary.
How did you get started doing this type of work?
Started in pest control while in collage. Never thought I would be a "bug guy" while growing up, but I feel in love with the opportunity to make customers happy while meeting such a real need.
What types of customers have you worked with?
General preventive pest control maintenance. Exterior service to helpful preventive bugs, rodents, and other creapy crawlies from entering homes and businesses.
Describe a recent project you are fond of. How long did it take?
Recently a customer switched to me from a bigger company in town. Though they had regular service they still dealt with scorpions on a daily basis. Probably the worst scorpion situation I have ever seen. After one service with me they saw drastic improvement and after the 2nd visit the scorpions were completely eliminated!
What advice would you give a customer looking to hire a provider in your area of work?
Don't just shop on price. As with most things, you get what you pay for. You can always find a cheaper service, but savvy customers are willing to pay a bit more for quality.
What questions should customers think through before talking to professionals about their project?
My relationship with my customers (and making sure they feel taken care of) really is more important to me than making a profit. If you are ever unhappy in any way I would like to know about it and have a chance to make it right.